AI Shopping Assistant That Recommends Products and Grows Average Order Value
Shoppers who get instant, relevant product recommendations buy more and bounce less. Nexvio's AI shopping assistant engages every visitor — 24/7, across website chat and WhatsApp — with catalog-aware suggestions that drive discovery, upsell, and conversion.
Browsing without guidance costs you revenue every day
Most e-commerce sites throw thousands of products at a shopper and hope search filters do the heavy lifting. They do not. Shoppers who cannot quickly find a product that matches their specific need — budget, compatibility, occasion, recipient — leave. Static recommendation widgets based on "most popular" or "customers also viewed" convert at a fraction of what a personalized, conversational recommendation achieves.
Your catalog already contains the right answer for most shoppers. The gap is the conversation layer that connects their intent to your inventory in real time. That is exactly what a product recommendation chatbot built for sales — not support — is designed to close.
Built for sales, not just support
Most AI chatbots are retrofitted support tools. Nexvio's AI shopping assistant is purpose-built for the discovery and purchase phase — where revenue is actually won or lost.
Catalog-aware product discovery
Most chatbots answer questions. Nexvio's AI shopping assistant actively sells. It reads your Shopify catalog in full — titles, descriptions, collections, tags, and attributes — and uses that context to steer shoppers toward the right product even when their query is vague or exploratory. 'Something warm for camping under $150' becomes a precise, shoppable recommendation in seconds.
Upsell and cross-sell that feels helpful
After a shopper adds a product to cart, the AI surfaces genuinely relevant add-ons pulled from your actual purchase co-occurrence data — not a generic algorithm. A customer buying a camera gets recommended the lens that is frequently purchased together by buyers like them, not a random accessory. This is how Nexvio drives average order value without annoying the people who pay your bills.
Seamless handoff to your sales team
High-intent or high-value shoppers get routed to a human rep with the full conversation history attached. Your team sees exactly which products the shopper considered, what objections the AI surfaced, and what the customer ultimately wants — so the handoff converts instead of restarts. Works natively with Zendesk, Freshdesk, HubSpot, and Intercom.
From catalog to conversational sales in three steps
No custom development, no lengthy onboarding. Your AI shopping assistant can be live and making recommendations the same day you connect your store.
Connect your Shopify store
Install the Nexvio integration from the Shopify App Store and authorize access to your product catalog and order history. The AI indexes your full assortment — SKUs, variants, pricing, inventory levels — within minutes. You do not need to export CSVs or maintain a separate product feed.
Configure your recommendation logic
Use Nexvio's no-code dashboard to define which collections to prioritize, which items to suppress (out-of-stock, discontinued, or low-margin), and where to trigger the upsell flow. You can also upload buying guides or comparison content to give the AI deeper product knowledge for technical or high-consideration purchases.
Activate on website, WhatsApp, or both
Publish your AI shopping assistant to your website chat widget with a single embed snippet. Add WhatsApp Business in two more minutes. Both channels share the same recommendation engine and session memory, so shoppers get a consistent, personalized experience regardless of where they start the conversation.
Frequently asked questions
Questions from e-commerce merchants evaluating an AI shopping assistant for sales and product discovery.
Turn every shopper into a guided buying experience
Nexvio connects to your Shopify store in under 30 minutes and starts recommending products, surfacing upsells, and routing high-value conversations to your sales team immediately. Plans start at $24/month — no per-transaction fees, no developer required. See full pricing , then book a demo and we will walk through a live product recommendation flow with your actual catalog.