# Nexvio

> AI-powered customer service platform. Deploy a no-code AI support agent that deflects 70% of tickets, responds in 95+ languages, and integrates with your existing tools in minutes.

## Site Role Clarification

`https://nexvio.ai` is the marketing and documentation website.
Operational product workflows (authentication, workspace setup, API keys, billing, and live bot management) happen in the Nexvio dashboard at `https://app.nexvio.ai`.

## What Nexvio Does

Nexvio lets businesses create and deploy AI customer service agents without writing code. The AI agent is trained on your own data sources (docs, PDFs, websites, Google Drive, Notion, etc.), handles customer questions automatically, escalates to human agents when needed, and connects to your existing help desk, CRM, and communication tools.

Key outcomes reported by customers:
- 70% ticket deflection rate
- 60% faster first response time
- 5.1 hours saved per week per support rep
- ~$3,500/year saved per agent

## Pages

- [Home](https://nexvio.ai/) — Platform overview, key features, social proof
- [Pricing](https://nexvio.ai/pricing) — Starter $99/mo, Professional $299/mo, Enterprise custom
- [Integrations](https://nexvio.ai/integrations) — Full list of 20+ supported integrations
- [API Documentation](https://nexvio.ai/docs/api) — REST API reference
- [Blog](https://nexvio.ai/blog) — Customer service AI guides and tutorials
- [Voice AI](https://nexvio.ai/voice) — Voice channel support
- [Use Cases](https://nexvio.ai/use-cases) — E-commerce, SaaS, agencies, and more
- [Demo](https://nexvio.ai/demo) — Request a live demo
- [Privacy Policy](https://nexvio.ai/privacy) — Data handling and privacy
- [Terms of Service](https://nexvio.ai/terms) — Terms of use

## Pricing

| Plan | Price | Best For |
|------|-------|----------|
| Starter | $99/month | Small teams, getting started |
| Professional | $299/month | Growing support teams |
| Enterprise | Custom | Large orgs, SLAs, SSO |

## Channels

Website chat widget, WhatsApp, Slack, Google Chat, Freshchat, Crisp, Facebook Messenger, Zoom, email, in-app (via JS SDK).

## Data Sources (Knowledge Base)

Google Drive, Dropbox, OneDrive, SharePoint, Notion, GitBook, Box, website URLs (auto-crawl), PDFs, Word docs, manual entry (Q&A pairs), CSV/spreadsheets.

## Integrations

**Help Desks:** Zendesk, Freshdesk, Intercom, HelpScout
**CRMs:** HubSpot, Salesforce, Zoho CRM, LessAnnoyingCRM
**Automation:** Zapier (6,000+ apps), Webhooks
**Communication:** Slack, WhatsApp, Google Chat, Freshchat, Crisp, Zoom, Facebook Messenger
**Storage/Docs:** Google Drive, Dropbox, OneDrive, SharePoint, Notion, GitBook, Box
**AI:** ChatGPT (MCP integration — see /.well-known/mcp.json), Shopify

## MCP / Agent Integration

Nexvio exposes a live MCP (Model Context Protocol) server at `https://app.nexvio.ai/api/mcp/sse`.

AI assistants (ChatGPT, Claude, etc.) can connect to manage agents, contacts, help articles, tickets, and analytics via 15 tools across 5 domains. Authentication uses OAuth 2.0 (JWT/RS256, Bearer token). See `/.well-known/mcp.json` for full capability details.

## Languages

Supports 95+ languages for customer-facing conversations.

## API

REST API available at `https://nexvio.ai/docs/api`. OAuth 2.0 Bearer token auth. Programmatically manage agents, contacts, knowledge base, tickets, and analytics.

## Company

Nexvio AI — https://nexvio.ai
Dashboard: https://app.nexvio.ai
Support: https://nexvio.ai/contact